The Better Place Collective LTD
Suite LP41969, 20-22 Wenlock Road
London, N1 7GU United Kingdom
Account holder: The Better Place Collective Ltd
IBAN: DE62 7001 1110 6054 3874 21
Bank code (SWIFT / BIC): DEKTDE7GXXX
Bank Address: Handelsbank
Elsenheimer Str. 41, München 80687, Germany
We love our Supersoul global community, and will do everything to make sure that your personal data is protected.
Last update: December 2019
To make it really clear what we collect on you and how we use it, we have set it out below:
HOW WE COLLECT
- When you register for our event
- When you sign up for our newsletter
- When you get in touch with us on email
- When you engage in social media exchanges with us
- When you sign up with us at events
- When you share our content via links
WHAT WE COLLECT
We may collect the following information:
- Your name
- Contact information; email address and phone number
- Residential address
- Information you give in interactions with us via email and social media
- Information from cookies; please see cookie information for more detail
- IP address of your computer or device
- The device you use (phone/laptop) to access our website
- Emergency contact person and their contact details
- Special dietary needs
- Medical needs relevant to your participation in the event
- Your yoga experience
WHAT WE DO WITH THE INFORMATION WE COLLECT
- Completion of your registration for an event
- Engagement with you
Where you have given consent, share our monthly newsletter with you.
Use your details to show you advertising on social media platforms (Instagram and Facebook)
- Direct Marketing
For direct marketing communications and related profiling to help us to offer you relevant products and services, including deciding whether or not to offer you certain products and service. We may use Facebook Custom Audiences to deliver advertisements to Website Visitors on Facebook based on email addresses. Facebook Custom Audiences is a tool that allows us to personalize our ads based on your website experience with us. We do not share any of your personal information with Facebook. The tool lets Supersoul Yoga convert your email address to a unique number that Facebook uses to match to unique numbers Facebook generates from email addresses of its users.
HOW LONG WE KEEP DATA
The length of time we keep your personal data depends on what it is and whether we have an ongoing business need to retain it (for example, to provide you with updates you've requested or to comply with applicable legal, tax or accounting requirements). We'll retain your personal data for as long as we have a relationship with you and for a period of time afterwards where we have an ongoing business need to retain it, in accordance with our data retention policies and practices. Following that period, we'll make sure it's deleted or anonymised.
We are careful with all the personal information you share with us and only use it for the purposes set out in this policy. We ensure that all third party platforms and services that we share your details with guarantee the security of your information.
WHAT IS A COOKIE?
A cookie, pixel or tag (collectively referred to as cookies) is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps websites operate, analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
CONTROLLING YOUR PERSONAL INFORMATION
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.
You have control over your personal information and how you share it.
- You can Opt-in for our newsletter and unsubscribe at any point
- You can amend the cookies on you, see Cookie description above
Special and/or sensitive personal data that we process
Our website and/or service does not intend to collect data about website visitors who are younger than 16 years. Unless they have permission from parents or guardians. However, we can not check if a visitor is older than 16. We encourage parents to be involved in the online activities of their children, in order to prevent data about children being collected without parental consent. If you are convinced that we have collected personal information about a minor without this consent, please contact us via firstname.lastname@example.org, then we will delete this information.
For what purpose and on what basis we process personal data
We process your personal data through our website, Mailchimp (Newsletter) and in case you book one of our events, your details are processed through Retreat Guru (online booking platform). Both platforms meet the GDPR requirements and securely save your personal data. For their terms & conditions and privacy policies, please visit:
We will only use the personal data as mentioned above to keep you informed about our activities in case you specifically signed up for the newsletter through the website, or indicated on the booking form that you like to receive the newsletter by checking the appropriate box. If you don't want to receive any communication from us, you can opt-out by clicking on the ‘unsubscribe’ link at the bottom of each newsletter or sending an e-mail to
Changes or removal of data
At your request, we will correct, add, remove or cover the collected data of the participant. At any time, you can request us to give you information about which of your personal data are being processed.